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PRIVACY NOTICE

This website, https://www.miabytanishq.com (“Website”), is owned and operated by Titan Company Limited (hereinafter referred as "Titan" or “Company” or "we" or "us" or "our") having its registered office at No. 3, SIPCOT Industrial Complex, Hosur-635126, Krishnagiri District, Tamil Nadu and its corporate office at, “Integrity”, No. 193, Veerasandra, Electronics City P.O., Off Hosur Main Road, Bengaluru, Karnataka 560100.

Please read these Terms and Conditions carefully before using the Website. In accessing and using the services provided by our Website you signify your consent and agreement to be bound by the Terms and Conditions specified herein

Titan reserves the right to change these terms and conditions from time to time without any obligation to inform you and it is your responsibility to check for the recent updates. Any updates to these Terms of Conditions shall take effect immediately upon the date of posting and you agree to be bound by the terms of these updates and amendments.

Eligibility Criteria

if you are below 18 years of age, you are prohibited to use/purchase/contract from or with this Website. Persons who are incompetent to contract within the meaning of the Indian Contract Act, 1872 are not eligible to use or transact through this Website.

Those who choose to access this Website from outside India are responsible for compliance with local laws to the extent local laws are applicable.

Payment

Pricing And Payment

Domestic Orders
Prices on our Website are subject to change without notice. Please expect that you will be charged the price for the jewellery as it is listed on the day of purchase.

For orders being shipped within India, payment only in INR is accepted. Prices are inclusive of CGST/SGST/IGST, as applicable

In case international credit cards are being used for domestic orders, the transaction amount will be converted to INR before the payment is accepted. Currency conversion charges may apply according to your credit card policy. You may be required to share with us a copy of any Government issued photo identity proof of the country of residence as mentioned below:
a) Passport with Visa Copy;
b) Driving license;
c) Employment card;
d) Any other Government issued ID proof of the country of residence.

International Orders
Payments for International Orders are accepted through PayPal gateway either by your PayPal account or by using international credit/debit cards only. For orders being shipped outside India, the payment will be accepted only in US Dollars. Applicable currency conversion rates will apply according to the prevailing exchange rates on the day of placing the order.
Prices for international orders will include shipping and handling charges, taxes, etc., pertaining to the country of delivery.

Cards issued in India or by Indian banks will not be accepted for international orders.

Any other import duties or charges levied in the destination country of the shipment has to be borne by the customer. These Duties or Taxes are to be paid extra as per actuals prevailing at the time of delivery and are subject to change.

S.No Country Import Duty(Values in%) Additional VAT/tax Additional
1 Australia 5 11
2 Bahrain 5 0
3 Canada 8.5 5
4 Germany 0 20
5 Italy 0 22
6 Kenya 25 16+3.5
7 Kuwait 5 5
8 Malaysia 10 7
9 Netherlands 4 21
10 New Zealand 0.05 15 3% Entry Fee
11 Oman 5 5
12 Portugal 2.5 20
13 Qatar 5 5
14 Romania 2.5 20
15 Saudi Arabia 5 15 (including duty)
16 Singapore 0 7
17 South Africa 7 0
18 Spain 2.5 20
19 United Arab Emirates 5 5
20 United Kingdom 5 20
21 United States of America 5.8 0

All the above rates are subject to changes and to be borne by the customer as per actuals at the time of delivery.

For purchase above Rs. 2 lakhs, PAN card must be provided upon placing the order in the manner specified by Titan. Failure to provide the same shall result in cancellation of the order.
For all domestic shipments, if the order value exceeds Rs. 2 lakhs, the customer will need to enter the PAN and click on verify PAN card. Only upon PAN card verification the order will proceed to the payment page. The billing name is supposed to be the same as the PAN card else the PAN card will not get verified and the customer will not be able to proceed with the order.
For International Orders above value of INR 2 lakhs, you are required to send us a copy of the PAN Card or Form 60 as per applicable laws.

Domestic Orders

A tentative delivery date/time will be given along with the order confirmation email. The exact delivery date shall be provided as soon as your order is ready for dispatch. Alternatively, registered customers can track their order by clicking [●] and find the order status.

The delivery timeline will be 5-7 working days for domestic orders.

PLEASE NOTE:Recipient needs to produce any of the following government issued photo identity proof for receiving the delivery:
a. PAN card
b. Driving License
c. Passport
d. Voter identification card

International Orders

For International Orders, the tentative delivery timeline will be of T+15 days.

PLEASE NOTE:Customer needs to produce PAN Card or Form 60 and passport or driving license for receiving the delivery for order value above INR 2 lakhs. For any customer assistance, you can write to [email protected] or [email protected]

NOTE: At present, we do not have the option to deliver a single order to multiple destinations. You will need to place different orders for shipment to multiple destinations.

  • You have to provide true, accurate, current and complete information about yourself while registering on  the Website.
  • You should maintain and promptly update registration data to keep it true, accurate, current and complete. Titan reserves the right to confirm and validate the information and other details provided by you at any point in time. Further, Titan also reserves the right to ask for additional information for accepting orders or before making delivery in certain cases. If upon confirmation or not in accordance with these Terms and Conditions, we have the right to indefinitely suspend or terminate your membership and refuse to provide you with access to our Website and other affiliated websites without any prior intimation whatsoever.
  • You confirm that the address at which delivery of the product(s) ordered by you is to be made is correct and proper in all aspects. In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information), any extra cost incurred by Titan for re-delivery shall be claimed from you and you shall bear such expenses.
  • Before placing an order, you shall check the product description carefully. By placing an order for a product, you agree to be bound by the conditions of sale and invitation to offer included in the item's description.
  • If there is any delay in the delivery caused due to any force majeure event including without limitation natural calamity, governmental actions, pandemic, public holiday or any other unforeseen circumstance, then Titan shall not be liable for such delay in the delivery of the product.
  • Any product you buy from our Website is completely at your discretion and you accept that you place the order only after thoroughly inquiring about the product and being completely acquainted about the product, its features, characteristics, usage, etc. Titan is not liable for any kind of damages or losses whatsoever suffered by the customers due to the use of the product. This is applicable for both domestic and international orders.

Titan reserves the right, at its sole discretion, to limit the quantity/value of the items purchased by you and such other restrictions as may be applicable to orders placed by the same account, the same credit/debit card and also to orders that use the same billing and/ or shipping address. We will provide notification to the customer should such limits be applied. Titan reserves the right at its sole discretion to prohibit sales to anyone as it may deem fit.

You are prohibited from violating or attempting to violate the security of this Website, including, without limitation:

  • Accessing data not intended for you or logging onto a server or an account which you are not authorized to access.
  • Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization.
  • Attempting to interfere with service to any other user, host or network, including without limitation via means of submitting a virus to the Website, overloading, flooding, spamming, mail-bombing or crashing.
  • Sending unsolicited email, including promotions and or advertising of products or services;
  • Forging any TCP / IP packet header or any part of the header information in any email or newsgroup and posting violations of system or network security may result in civil or criminal liability. Titan will investigate occurrences that may involve such violations and may involve and cooperate with law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this site or any activity being conducted on this site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including, without limitation, browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Website other than the search engine and search agents available on this Website and other than generally available third party web browsers (e.g. Microsoft Explorer, Google Chrome, Mozilla Firefox).

There may be certain orders that Titan cannot accept, and therefore, we reserve the right, at our sole discretion, to refuse or cancel any order. Some reasons may include limitation on quantity available for purchase, errors in pricing or product information or certain issues identified by our fraud avoidance department or any other issue which Titan identifies for not accepting the order. In case if any Indian states prohibit direct sale of merchandise from other states and require special documentation to effect such a sale without dual taxation, if we receive an order from such states or to be delivered to such states under such circumstances, we retain the right to accept or reject the order.
We also reserve the right to ask for additional information for accepting orders in certain cases. We will notify you in case your order has been cancelled fully or partially or if any additional information is required to accept your order.

Once an order is placed, it can only be cancelled before it is shipped to the provided destination. Registered customers can always check the status of their order from with the customer support team at Titan or click on https://www.tanishq.co.in/myaccount/order-history/guestOrder. Once the cancellation request is received, if any payments have been received, we will initiate the process of refunding the amount to your account via the same payment mode that you had used to make the transaction or through cheque (the amount would be refunded through cheque, only in cases where the debit/credit card used by the customer while placing the order is not in use). Once the refund process is initiated, you will receive the refund directly in your account or through a cheque. For more details on refunds, please see the Refunds section of these Terms and Conditions.

NOTE:In the event that the amount has been deducted from your account, but the transaction failed, we will refund the amount to your account at the earliest.

Titan is committed to ensuring full customer satisfaction with respect to the products available on our Website. However, if you are not happy with the product, you can choose to return the order in accordance with the Terms and Conditions contained herein.

30 - days Return Policy for Domestic orders only
In the unlikely event that the order delivered is in damaged condition, or you have changed your mind about the product - you can return the product unused and in the same condition as you received it, in its original packaging, along with the invoice and get the refund. Our courier partner will collect the order from the address provided by you.

To initiate a return, please contact us through our official contact page within 30 days of delivery. Our team will assist you with the return or replacement process.

Non-Returnable Product Categories

NOTE: The following categories are not eligible for return or exchange, regardless of the reason for return:

Gold and Silver Coins

Gift Cards

Nosepins

Silver Jewellery

We recommend carefully reviewing your order before completing the purchase of items in these categories.

International Orders
NOTE: In case of international orders, we do not currently accept any returns exchanges of our products. In case a defective product has been received, you are required to report the defect within 7 days of receipt of the product by writing to us on [email protected] or [email protected] international customers can also reach out to us on WhatsApp +916366956652 . In case the order is not accepted by the customer and is returned to origin, freight charges and import duty will be levied to the customer.

Domestic Order: Our logistics service provider will collect the order from provided address (within India). Customers need not pay any shipping charges to return the product.

How to Initiate the Refund Process?

  • Customers can contact Titan customer support on 1800-266-0123 or write to [email protected] within 7 days from the receipt of product.
  • They can also reach out to us via WhatsApp on +916366956652 .
  • Customers should not return the product before receiving a confirmation mail from Titan about the delivery of the same.
  • All the products must be returned in their original condition, unaltered and unused in its original packaging.
  • Provide the invoice, Certificate of Authenticity into the package for return process. Without the above, returns will not be processed.

NOTE: We shall not entertain any request after 30 days from the date of receipt of the product.

Titan reserves the right to recover the cost of goods, collection charges, damages caused to Titan and legal expenses from persons using the site fraudulently. Titan reserves the right to initiate legal proceedings against such persons for fraudulent use of the website and any other unlawful acts or acts or omissions in breach of these terms and conditions.

This Website, the materials and content contained therein, and the products and services provided or in connection therewith are provided on an " AS IS " basis without warranties of any kind, either express or implied, except as expressly provided to the contrary in a writing by Titan, if any. Titan disclaims all other warranties, express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement as to the information, content, and materials on our Website. Titan specifically does not represent or warrant that the Website materials or any portion of our services are accurate, complete, reliable, current or error-free. Titan does not represent or warrant that the Website or its servers are free of viruses or other harmful components. .

All products and the information displayed on the Website constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to these Terms and Conditions. We reserve the right to accept or reject your offer in part or in full. Our acceptance of your order will take place upon the dispatch of the product(s) ordered. Dispatch of product(s) ordered, may or may not happen at the same time. In such a scenario, that portion of the order which has been dispatched will be deemed to have been accepted by us and the balance would continue to be an offer to us, and we reserve the right to either accept or reject the balance offer. No act or omission of Titan prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer. If you have provided us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and confirm dispatch and therefore, acceptance of the order thereafter.

We have made every effort to display the colours and sizes of our products that appear on our Website as accurately as possible. However, as the actual colours you see will depend on your monitor. We cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. Packaging of the product may vary from that displayed on the Website
If any part of this site disclaimer is found to be invalid by law, the rest of them remain valid and enforceable.

We reserve the right to change the Website disclaimer from time to time. If this happens, we will notify you by posting the updated site disclaimer on the Website. If you do not wish to be governed by the revised Website disclaimer, we request you to refrain from using the Website.

Titan reserves all intellectual property rights in all text, programs, products, processes, technology, content images, photographs, videos, video clips, music clips, illustrations, designs, icons, programs, downloads and any other materials (collectively “Content”), which appear on this Website. Access to this Website does not authorize anyone to use any Content, name, logo or mark in any manner. You may print or download the Contents displayed on the Website for your personal and non-commercial use only. No right, title or interest in any Content is transferred to you as a result of any such downloading, printing or copying. You will not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Content of the Website or any related software. All software used on this Website is the property of Titan or its licensors/suppliers and they are protected by Indian and international copyright laws.

The Website may contain links to other websites; these external websites are not under our control. We cannot be held responsible for such websites and cannot make any warranties about them. We provide these links because we think they might interest you, but we do not monitor or endorse these websites.

We take no responsibility for any loss or damage suffered as a result of our order online service or goods supplied using the same, except as required by law, even if we could have foreseen the loss, or the possibility of it was brought to our attention.

By using the Website, you agree to hold harmless, defend and indemnify Titan and its associates, employees, third-parties, and contractors from and against any claims for damages, costs, liabilities, expenses, attorney's fees, etc. that arise or may arise from your use of the Website, our services, our products, or any part of any of the foregoing.

All reviews, comments, feedback, postcards, suggestions, ideas and other submissions disclosed, submitted or offered in connection with your use of this Website will be and will remain the property of Titan. Such disclosure, submission or offer of any comments shall constitute an assignment to Titan of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the comments. Thus, Titan owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise of any comments, suggestions, reviews and feedback. Titan will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any comments, suggestions, reviews or feedback you submit for any purpose whatsoever, without restriction and without compensating you in any way.

Titan will be under no obligation to:

a) maintain any comments in confidence
b) pay you any compensation for any comments
c) respond to any comments

You agree and confirm that any comments, suggestions, reviews or feedback submitted by you to us or on the Website will not violate these Terms and Conditions, our Privacy Policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s) and will not cause injury to any person or entity. You further agree that no comments submitted by you to the Website will be or contain libellous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mails or any form of spam. Titan does not regularly review posted comments but does reserve the right (but not the obligation) to monitor and edit or remove any comments submitted to this Website. You grant Titan the right to use the name that you submit in connection with any comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any comments you submit. You are and shall remain solely responsible for the content of any comments, suggestions, reviews or feedback you make, and you further agree to keep indemnified Titan and its affiliates for all claims resulting from any comments, suggestions, reviews or feedback submitted by you. Titan and its affiliates are not responsible nor assume any liability for any comments, suggestions, reviews or feedback submitted by you or any third party.

In India, we serve to selected cities. Please check if we deliver to your PIN Code in shopping cart checkout page. If there is no courier service available in your area, we do apologize for the inconvenience caused.

We also provide international delivery to the following countries:

USA | UK | UAE | Australia | Singapore | Canada | New Zealand | Kenya | Spain | Malaysia | Germany | Romania | Portugal | Netherlands | Qatar | Kuwait | Oman

Domestic Order: We provide free shipping within India.

International Order: In case of order which is to be shipped outside India, customer has to bear the shipping and handling charges plus any duty as applicable at the destination
In case the order is not accepted by the customer and is returned to origin, freight charges and import duty will be levied to the customer.

Custom Clearance: All shipments of Jewellery exported from India need to be cleared by the Indian Customs office. Products along with their complete documentation are filed with the authorized officer of the Indian Customs office for inspection, examination and assessment and only then delivered to your shipping address. Hence, please ignore the message on the package section which mentions: Please do not accept if the package is received in Open/ Tampered condition. You will find the package sealed with a label saying Opened for Customs.

Logistics Service Provider:  Our domestic logistic partner is Blue Dart, Sequel Logistics & Ecom Express. Our international logistic partner is UPS.

NOTE: In case of International order, customer has to pay the shipping charges at the time of placing the order. Also, custom duty and taxes levied by the destination country have to be borne by the customer and need to be paid to the logistic partner at the time of delivery. Please note that all consignments are on a Delivery Duty Unpaid (DDU) basis.

All registered customers have the option to track their orders by clicking on https://www.tanishq.co.in/myaccount/order-history/guestOrder

We shall process the refund once we receive the product. The product must be in unused condition, in its original packaging along with its original tags and invoice, failing which refund will not be processed.

Once the refund process has been initiated, the amount will be directly refunded to your account via the same mode through which the transaction was made or through cheque (only in cases where the debit/credit card used by customer while placing the order is not in use).

In case of domestic orders (where the product is shipped within India), where returns are accepted by Titan, 100% refund will be processed.

In case the customer pays through online mode then the amount will be refunded within 7-15 working days from the date of receipt of the returned product(s) at the warehouse of Titan.

In case of COD (Cash on delivery i.e., when received) the amount can be refunded either through cheque or online transfer as NEFT(National Electronic Fund Transfer). The mode of refund depends on the customer's choice:

  • If a cancelled cheque is provided with the returned product, then the refund can be made within 7-15 working days and the amount will be refunded directly into the customer's account through online transfer as NEFT.
  • If the customer doesn't provide that will be sent by courier. It may take up to 30 working days., Further, Titan shall not be liable in case of any incorrect address provided.
  • Products purchased from the Website may only be exchanged at Tanishq, Mia by Tanishq or Zoya stores. The exchange terms for Mia by Tanishq products purchased online are the same as those applicable for Tanishq products. Please visit your nearest Mia by Tanishq or Tanishq stores for more details.

  • Jewellery sold through any Tanishq / Mia by Tanishq / Zoya outlet or the respective brand websites, as applicable, will be accepted for exchange at the store, as per the prevailing terms and conditions of the exchange policy which is operated at the discretion of the Company.

  • The exchange program may be withdrawn or modified without prior notice. Any exceptions will be at the sole discretion of the Company.

  • For more details you can contact your nearby store or our customer care.

  • 24kt, 22kt, 18kt, 14kt or 9kt Gold Jewellery products not purchased from Tanishq, Zoya or Mia by Tanishq will be accepted for exchange only at our stores, as per the terms and conditions laid down by the Company.
  • Plain Gold jewellery product only accepted for exchange.
  • No exchange is available for studded products.
  • The product will be valuated after purity determination by Karat meter and melting
  • Deductions will be applicable for exchange. For deduction details visit your convenient store.
  • No cash refund will be provided for exchange

The General exchange program may be withdrawn or modified without prior notice. Any exceptions will be at the sole discretion of the Company

We are not liable for any delay in the performance or non-performance of any of our obligations hereunder and shall not be liable for any loss or damages caused thereby where the same is occasioned by any cause whatsoever that is beyond our control including but not limited to an act of God, war, civil disturbance, riots, strikes, lock-outs, governmental or parliamentary restrictions, prohibitions or enactments of any kind, pandemic, import or export regulations, exchange control regulations or accident or non-availability/ delay in transport.

Titan may terminate this user agreement at any time and may do so immediately without notice, and accordingly deny you access to this website. Such termination will be without any liability to Titan. Upon any termination of the user agreement by either you or Titan, you must promptly destroy all materials downloaded or otherwise obtained from this website, as well as all copies of such materials, whether made under the user agreement or otherwise. Titan's right to any comments shall survive any termination of this user agreement. Any such termination of this user agreement shall not cancel your obligation to pay for the product(s) already ordered from the website or affect any liability against you that may have arisen under the user agreement.

This user agreement shall be construed in accordance with the applicable laws of India. The courts at Bangalore shall alone have exclusive jurisdiction in any proceedings arising out of this user agreement..

Titan reserves the right at any time to modify these Terms and Conditions at any time without any prior notification to you. You can access the latest version of the Terms and Conditions at any given time on the Website. You should regularly view the Terms and Conditions. In the event the modified Terms and Conditions are not acceptable to you, you may choose not to visit or use the Website. However, if you continue to access, view or use our service of the Website, you shall be deemed to have agreed and accepted to the modified Terms and Conditions and you undertake to abide by the modified Terms and Conditions.

TERMS AND CONDITIONS FOR TOKENISATION OF CARDS

Tata Payments Limited (“TPL”, “we”, “our” or “us”) is offering, inter alia, Card on File Tokenisation Services (“COFT Services”), through Tata Pay Platform (“Platform”) in association with third party partners through which users of the Platform (“User” or “you”) may tokenise their valid credit cards, debit cards etc. issued by authorised card issuers (“Card(s)”) for the purpose of future payment transactions.

By proceeding to use COFT Services, you signify your consent to avail COFT Services and to be bound by these terms of use (here in after “COFT terms”) in addition to the Tata Pay User Agreement (“General Terms”). Capitalized terms used but not defined shall bear the same meaning as ascribed to it in the General Terms.

We reserve the right, in our discretion, to make changes or modifications to COFT Terms at any time for any reason. We will alert you about any changes by updating the ‘Last updated’ date of these COFT Terms and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these COFT Terms to stay informed of updates. You will be subject to and will be deemed to have been made aware of and to have accepted, the changes in any revised COFT Terms by your continued use of COFT Services after the date such revised terms are posted.

Wherever the context requires User shall mean any natural or legal person who is a resident of India, at least 18 (eighteen) years of age who is eligible to contract within the meaning of the Indian Contract Act, 1872, and is not undischarged insolvent.

When you avail COFT Services from TPL, respective Merchant’s Terms and Conditions and applicable laws, regulations in relation thereto including but not limited to any guidelines issued by the RBI will be applicable to you in addition to these COFT Terms.

By impliedly or expressly accepting COFT Terms, you also agree and consent to be bound by all relevant policies of TPL including the Privacy Policy as available on the Platform and TATA Digital.

1. DEFINITIONS

1.“Cardmember” shall mean the User to whom the valid Card has been issued by an authorised card issuer

2.“PAN” means the primary card account number that identifies card issuer and particular Cardmember account.

3.“Token” means a surrogate value which corresponds to a PAN

4.“Tokenised Card” shall mean the Cardmember’s Card for which unique Token has been assigned on the Platform

5.“Tokenised Card Transaction” shall mean the transaction effected by using the Tokenised Card for making payment to any other person

6.“Token Requestor” shall mean TPL or TPL’s service provider which is acting in the capacity of token requestor with token service provider for providing Tokenisation Service

7.“Tokenisation Service” shall mean the service of replacement of actual Card details of Cardmembers with Token; and other processes involving Tokens which shall include but not be limited to transaction processing or deregistration of Tokens.

2.Tokenisation of Cards

1. The Cardmember acknowledges and agrees that:

1. The Cardmember may initiate a request to Token Requestor for tokenisation of Card after providing explicit consent

2. Token Requestor will collect relevant data including Card details and share the same with its third-party partners, card issuers and/or card networks for the purpose of providing the Tokenisation Services.

3. TPL, card networks, card issuers and TPL’s third party partners will have the right to use, transfer and process the data collected from you by TPL to provide the Tokenisation Services. Such use, transfer and processing will be in accordance with the applicable laws and may be used by card networks for various purposes including internal research, fraud, security, and risk management. TPL, card networks, card issuers or merchants in their sole discretion, shall allow or deny tokenisation of the Card on the Platform and such decision of TPL, card networks, card issuers or merchants shall be final and binding on the Cardmember.

4. The use of the Tokenised Card may be subject to certain transaction limits (whether in value or number of transaction) imposed, from time to time, by your card issuer or in terms of the applicable law or internal policies and procedure of your card issuer, card network or TPL.

5. The laws of India without regard to the principles of conflict of laws will govern the Tokenisation Services and any dispute of any kind that may arise between you and TPL. The Cardmember will at all times adhere to all applicable laws, rules, and regulations applicable to use of the Tokenisation Services.

3. Loss/misuse of Tokenised Cards

1. The Cardmember must immediately notify respective bank/card issuer if Token/Card is misplaced, damaged, lost or stolen or if the Cardmember suspects that the Token/Card is being used without Cardmember’s permission.

2. If the Tokenised Card is hotlisted due to card damage, loss or theft and such Tokenised Card is blocked by card issuer or card network and TPL shall not be liable or responsible for any transaction incurred using the Tokenised Card prior to time the Tokenised Card being blocked and the Cardmember will be wholly liable for the same.

3. The Cardmember shall be solely liable for all losses in case of misuse of the Tokenised Card by someone who obtained access to the Tokenised Card with the consent of the Cardmember.

4. Cardmember’s undertakings

1. The Cardmember undertakes to take appropriate security measures in relation to Tokenised Card including, without limitation, ensuring that no person has unauthorised access to the Tokenised Card.

2. The Cardmember shall strictly comply with the terms of card issuer.

3. The Cardmember shall be fully and solely responsible for any disclosure of the details of Cards/Tokenised Card details, password/ security credentials or other security details even if such disclosure is accidental or unauthorised. The Cardmember shall be solely responsible for all risks and consequences of the Tokenised Card being used by unauthorised persons or for unauthorised purposes, if any.

4. The Cardmember hereby agrees that the Cardmember is aware of the various risks (including, without limitation, fraudulent usage of Tokenised Card) associated with usage of the Tokenised Card. The Cardmember hereby agrees and undertakes to assume and bear all the risks involved in respect of Tokenised Card and usage of the same and TPL shall not be responsible in any manner for the same and shall also not be liable for any claims, loss, damage, cost or expense and liability arising therefrom or in connection therewith.

5. De-registration of Token

1. The Cardmember shall follow the instructions/terms and conditions agreed with TPL or communicated by the Token Requestor to suspend/stop/delete/terminate/close the Token and not use the features thereof any longer. The Cardmember hereby acknowledges and agrees that the termination of the Token will not terminate, suspend, close or in any other manner affect the underlying PAN or any payment or other obligations arising therefrom.

6. Disclaimer

1. You agree that (i) all risks arising from online transactions using Tokenised Cards will be borne by you; and (ii) Tokenisation Service is provided on ‘as is’ basis.

2. TPL and any third-party partners make no warranty, express or implied regarding the quality of the COFT Services including but not limited to the following: i) the COFT Services will meet your requirements; ii) COFT Services will be uninterrupted, timely or error free; or iii) any products, information or material obtained by you in connection with the COFT Services will meet your requirements.

3. Except as otherwise expressly set forth in COFT Terms, all provisions of the General Terms, including without limitation, with respect to term and termination, intellectual property, indemnity and limitation of liability, privacy and compliance with applicable laws, shall apply to the COFT Services. Any breach by you of these COFT Terms shall be deemed to be a breach of General Terms. In the case of any conflict between these COFT Terms and General Terms (i) with respect to the COFT Services, these COFT Terms shall prevail; (ii) for all other matters, General Terms shall prevail.


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Please see our Privacy Policy for information regarding how your information is used, collected, stored, and disclosed.

This website, https://www.miabytanishq.com (“Website”), is owned and operated by Titan Company Limited (hereinafter referred as "Titan" or “Company” or "we" or "us" or "our") having its registered office at No. 3, SIPCOT Industrial Complex, Hosur-635126, Krishnagiri District, Tamil Nadu and its corporate office at, “Integrity”, No. 193, Veerasandra, Electronics City P.O., Off Hosur Main Road, Bengaluru, Karnataka 560100.

Please read these Terms and Conditions carefully before using the Website. In accessing and using the services provided by our Website you signify your consent and agreement to be bound by the Terms and Conditions specified herein

Titan reserves the right to change these terms and conditions from time to time without any obligation to inform you and it is your responsibility to check for the recent updates. Any updates to these Terms of Conditions shall take effect immediately upon the date of posting and you agree to be bound by the terms of these updates and amendments.

Eligibility Criteria

if you are below 18 years of age, you are prohibited to use/purchase/contract from or with this Website. Persons who are incompetent to contract within the meaning of the Indian Contract Act, 1872 are not eligible to use or transact through this Website.

Those who choose to access this Website from outside India are responsible for compliance with local laws to the extent local laws are applicable.

Payment

Pricing And Payment

Domestic Orders
Prices on our Website are subject to change without notice. Please expect that you will be charged the price for the jewellery as it is listed on the day of purchase.

For orders being shipped within India, payment only in INR is accepted. Prices are inclusive of CGST/SGST/IGST, as applicable

In case international credit cards are being used for domestic orders, the transaction amount will be converted to INR before the payment is accepted. Currency conversion charges may apply according to your credit card policy. You may be required to share with us a copy of any Government issued photo identity proof of the country of residence as mentioned below:
a) Passport with Visa Copy;
b) Driving license;
c) Employment card;
d) Any other Government issued ID proof of the country of residence.

International Orders
Payments for International Orders are accepted through PayPal gateway either by your PayPal account or by using international credit/debit cards only. For orders being shipped outside India, the payment will be accepted only in US Dollars. Applicable currency conversion rates will apply according to the prevailing exchange rates on the day of placing the order.
Prices for international orders will include shipping and handling charges, taxes, etc., pertaining to the country of delivery.

Cards issued in India or by Indian banks will not be accepted for international orders.

Any other import duties or charges levied in the destination country of the shipment has to be borne by the customer. These Duties or Taxes are to be paid extra as per actuals prevailing at the time of delivery and are subject to change.

S.No Country Import Duty(Values in%) Additional VAT/tax Additional
1 Australia 5 11
2 Bahrain 5 0
3 Canada 8.5 5
4 Germany 0 20
5 Italy 0 22
6 Kenya 25 16+3.5
7 Kuwait 5 5
8 Malaysia 10 7
9 Netherlands 4 21
10 New Zealand 0.05 15 3% Entry Fee
11 Oman 5 5
12 Portugal 2.5 20
13 Qatar 5 5
14 Romania 2.5 20
15 Saudi Arabia 5 15 (including duty)
16 Singapore 0 7
17 South Africa 7 0
18 Spain 2.5 20
19 United Arab Emirates 5 5
20 United Kingdom 5 20
21 United States of America 5.8 0

All the above rates are subject to changes and to be borne by the customer as per actuals at the time of delivery.

For purchase above Rs. 2 lakhs, PAN card must be provided upon placing the order in the manner specified by Titan. Failure to provide the same shall result in cancellation of the order.
For all domestic shipments, if the order value exceeds Rs. 2 lakhs, the customer will need to enter the PAN and click on verify PAN card. Only upon PAN card verification the order will proceed to the payment page. The billing name is supposed to be the same as the PAN card else the PAN card will not get verified and the customer will not be able to proceed with the order.
For International Orders above value of INR 2 lakhs, you are required to send us a copy of the PAN Card or Form 60 as per applicable laws.

Domestic Orders

A tentative delivery date/time will be given along with the order confirmation email. The exact delivery date shall be provided as soon as your order is ready for dispatch. Alternatively, registered customers can track their order by clicking [●] and find the order status. .

The delivery timeline will be 5-7 working days for domestic orders.

PLEASE NOTE:Recipient needs to produce any of the following government issued photo identity proof for receiving the delivery:
a. PAN card
b. Driving License
c. Passport
d. Voter identification card

International Orders

For International Orders, the tentative delivery timeline will be of T+15 days.

PLEASE NOTE:Customer needs to produce PAN Card or Form 60 and passport or driving license for receiving the delivery for order value above INR 2 lakhs. For any customer assistance, you can write to [email protected] or [email protected]

NOTE: At present, we do not have the option to deliver a single order to multiple destinations. You will need to place different orders for shipment to multiple destinations.

  • You have to provide true, accurate, current and complete information about yourself while registering on  the Website.
  • You should maintain and promptly update registration data to keep it true, accurate, current and complete. Titan reserves the right to confirm and validate the information and other details provided by you at any point in time. Further, Titan also reserves the right to ask for additional information for accepting orders or before making delivery in certain cases. If upon confirmation or not in accordance with these Terms and Conditions, we have the right to indefinitely suspend or terminate your membership and refuse to provide you with access to our Website and other affiliated websites without any prior intimation whatsoever.
  • You confirm that the address at which delivery of the product(s) ordered by you is to be made is correct and proper in all aspects. In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information), any extra cost incurred by Titan for re-delivery shall be claimed from you and you shall bear such expenses.
  • Before placing an order, you shall check the product description carefully. By placing an order for a product, you agree to be bound by the conditions of sale and invitation to offer included in the item's description.
  • If there is any delay in the delivery caused due to any force majeure event including without limitation natural calamity, governmental actions, pandemic, public holiday or any other unforeseen circumstance, then Titan shall not be liable for such delay in the delivery of the product.
  • Any product you buy from our Website is completely at your discretion and you accept that you place the order only after thoroughly inquiring about the product and being completely acquainted about the product, its features, characteristics, usage, etc. Titan is not liable for any kind of damages or losses whatsoever suffered by the customers due to the use of the product. This is applicable for both domestic and international orders.

Titan reserves the right, at its sole discretion, to limit the quantity/value of the items purchased by you and such other restrictions as may be applicable to orders placed by the same account, the same credit/debit card and also to orders that use the same billing and/ or shipping address. We will provide notification to the customer should such limits be applied. Titan reserves the right at its sole discretion to prohibit sales to anyone as it may deem fit.

You are prohibited from violating or attempting to violate the security of this Website, including, without limitation:

  • Accessing data not intended for you or logging onto a server or an account which you are not authorized to access.
  • Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization.
  • Attempting to interfere with service to any other user, host or network, including without limitation via means of submitting a virus to the Website, overloading, flooding, spamming, mail-bombing or crashing.
  • Sending unsolicited email, including promotions and or advertising of products or services;
  • Forging any TCP / IP packet header or any part of the header information in any email or newsgroup and posting violations of system or network security may result in civil or criminal liability. Titan will investigate occurrences that may involve such violations and may involve and cooperate with law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this site or any activity being conducted on this site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including, without limitation, browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Website other than the search engine and search agents available on this Website and other than generally available third party web browsers (e.g. Microsoft Explorer, Google Chrome, Mozilla Firefox).

There may be certain orders that Titan cannot accept, and therefore, we reserve the right, at our sole discretion, to refuse or cancel any order. Some reasons may include limitation on quantity available for purchase, errors in pricing or product information or certain issues identified by our fraud avoidance department or any other issue which Titan identifies for not accepting the order. In case if any Indian states prohibit direct sale of merchandise from other states and require special documentation to effect such a sale without dual taxation, if we receive an order from such states or to be delivered to such states under such circumstances, we retain the right to accept or reject the order.
We also reserve the right to ask for additional information for accepting orders in certain cases. We will notify you in case your order has been cancelled fully or partially or if any additional information is required to accept your order.

Once an order is placed, it can only be cancelled before it is shipped to the provided destination. Registered customers can always check the status of their order from with the customer support team at Titan or click on https://www.tanishq.co.in/myaccount/order-history/guestOrder. Once the cancellation request is received, if any payments have been received, we will initiate the process of refunding the amount to your account via the same payment mode that you had used to make the transaction or through cheque (the amount would be refunded through cheque, only in cases where the debit/credit card used by the customer while placing the order is not in use). Once the refund process is initiated, you will receive the refund directly in your account or through a cheque. For more details on refunds, please see the Refunds section of these Terms and Conditions.

NOTE:In the event that the amount has been deducted from your account, but the transaction failed, we will refund the amount to your account at the earliest.

Titan is committed to ensuring full customer satisfaction with respect to the products available on our Website. However, if you are not happy with the product, you can choose to return the order in accordance with the Terms and Conditions contained herein.

30 - days Return Policy for Domestic orders only
In the unlikely event that the order delivered is in damaged condition, you can return the product unused and in the same condition as you received it, in its original packaging, along with the invoice and get the refund. Our courier partner will collect the order from the address provided by you

To initiate a return, please contact us through our official contact page within 30 days of delivery. Our team will assist you with the return or replacement process.

Non-Returnable Product Categories

NOTE: The following categories are not eligible for return or exchange, regardless of the reason for return:

Gold and Silver Coins

Gift Cards

Nosepins

Silver Jewellery

We recommend carefully reviewing your order before completing the purchase of items in these categories.

International Orders
NOTE: In case of international orders, we do not currently accept any returns exchanges of our products. In case a defective product has been received, you are required to report the defect within 7 days of receipt of the product by writing to us on[email protected] or [email protected] international customers can also reach out to us on WhatsApp +916366956652 . In case the order is not accepted by the customer and is returned to origin, freight charges and import duty will be levied to the customer.

Domestic Order:Our logistics service provider will collect the order from provided address (within India). Customers need not pay any shipping charges to return the product.

How to Initiate the Refund Process?

  • Customers can contact Titan customer support on 1800-266-0123 or write to [email protected] within 7 days from the receipt of product.
  • They can also reach out to us via WhatsApp on
  • Customers should not return the product before receiving a confirmation mail from Titan about the delivery of the same.
  • All the products must be returned in their original condition, unaltered and unused in its original packaging.
  • Provide the invoice, Certificate of Authenticity into the package for return process. Without the above, returns will not be processed.

NOTE: We shall not entertain any request after 30 days from the date of receipt of the product.

Titan reserves the right to recover the cost of goods, collection charges, damages caused to Titan and legal expenses from persons using the site fraudulently. Titan reserves the right to initiate legal proceedings against such persons for fraudulent use of the website and any other unlawful acts or acts or omissions in breach of these terms and conditions.

This Website, the materials and content contained therein, and the products and services provided or in connection therewith are provided on an " AS IS " basis without warranties of any kind, either express or implied, except as expressly provided to the contrary in a writing by Titan, if any. Titan disclaims all other warranties, express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement as to the information, content, and materials on our Website. Titan specifically does not represent or warrant that the Website materials or any portion of our services are accurate, complete, reliable, current or error-free. Titan does not represent or warrant that the Website or its servers are free of viruses or other harmful components. .

All products and the information displayed on the Website constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to these Terms and Conditions. We reserve the right to accept or reject your offer in part or in full. Our acceptance of your order will take place upon the dispatch of the product(s) ordered. Dispatch of product(s) ordered, may or may not happen at the same time. In such a scenario, that portion of the order which has been dispatched will be deemed to have been accepted by us and the balance would continue to be an offer to us, and we reserve the right to either accept or reject the balance offer. No act or omission of Titan prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer. If you have provided us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and confirm dispatch and therefore, acceptance of the order thereafter.

We have made every effort to display the colours and sizes of our products that appear on our Website as accurately as possible. However, as the actual colours you see will depend on your monitor. We cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. Packaging of the product may vary from that displayed on the Website
If any part of this site disclaimer is found to be invalid by law, the rest of them remain valid and enforceable.

This Website, the materials and content contained therein, and the products and services provided or in connection therewith are provided on an " AS IS " basis without warranties of any kind, either express or implied, except as expressly provided to the contrary in a writing by Titan, if any. Titan disclaims all other warranties, express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement as to the information, content, and materials on our Website. Titan specifically does not represent or warrant that the Website materials or any portion of our services are accurate, complete, reliable, current or error-free. Titan does not represent or warrant that the Website or its servers are free of viruses or other harmful components. .

All products and the information displayed on the Website constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to these Terms and Conditions. We reserve the right to accept or reject your offer in part or in full. Our acceptance of your order will take place upon the dispatch of the product(s) ordered. Dispatch of product(s) ordered, may or may not happen at the same time. In such a scenario, that portion of the order which has been dispatched will be deemed to have been accepted by us and the balance would continue to be an offer to us, and we reserve the right to either accept or reject the balance offer. No act or omission of Titan prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer. If you have provided us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and confirm dispatch and therefore, acceptance of the order thereafter.

We have made every effort to display the colours and sizes of our products that appear on our Website as accurately as possible. However, as the actual colours you see will depend on your monitor. We cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. Packaging of the product may vary from that displayed on the Website
If any part of this site disclaimer is found to be invalid by law, the rest of them remain valid and enforceable.

Titan reserves all intellectual property rights in all text, programs, products, processes, technology, content images, photographs, videos, video clips, music clips, illustrations, designs, icons, programs, downloads and any other materials (collectively “Content”), which appear on this Website. Access to this Website does not authorize anyone to use any Content, name, logo or mark in any manner. You may print or download the Contents displayed on the Website for your personal and non-commercial use only. No right, title or interest in any Content is transferred to you as a result of any such downloading, printing or copying. You will not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Content of the Website or any related software. All software used on this Website is the property of Titan or its licensors/suppliers and they are protected by Indian and international copyright laws.

The Website may contain links to other websites; these external websites are not under our control. We cannot be held responsible for such websites and cannot make any warranties about them. We provide these links because we think they might interest you, but we do not monitor or endorse these websites.

We take no responsibility for any loss or damage suffered as a result of our order online service or goods supplied using the same, except as required by law, even if we could have foreseen the loss, or the possibility of it was brought to our attention.

By using the Website, you agree to hold harmless, defend and indemnify Titan and its associates, employees, third-parties, and contractors from and against any claims for damages, costs, liabilities, expenses, attorney's fees, etc. that arise or may arise from your use of the Website, our services, our products, or any part of any of the foregoing.

All reviews, comments, feedback, postcards, suggestions, ideas and other submissions disclosed, submitted or offered in connection with your use of this Website will be and will remain the property of Titan. Such disclosure, submission or offer of any comments shall constitute an assignment to Titan of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the comments. Thus, Titan owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise of any comments, suggestions, reviews and feedback. Titan will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any comments, suggestions, reviews or feedback you submit for any purpose whatsoever, without restriction and without compensating you in any way.

Titan will be under no obligation to:

a) maintain any comments in confidence
b) pay you any compensation for any comments
c) respond to any comments

You agree and confirm that any comments, suggestions, reviews or feedback submitted by you to us or on the Website will not violate these Terms and Conditions, our Privacy Policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s) and will not cause injury to any person or entity. You further agree that no comments submitted by you to the Website will be or contain libellous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mails or any form of spam. Titan does not regularly review posted comments but does reserve the right (but not the obligation) to monitor and edit or remove any comments submitted to this Website. You grant Titan the right to use the name that you submit in connection with any comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any comments you submit. You are and shall remain solely responsible for the content of any comments, suggestions, reviews or feedback you make, and you further agree to keep indemnified Titan and its affiliates for all claims resulting from any comments, suggestions, reviews or feedback submitted by you. Titan and its affiliates are not responsible nor assume any liability for any comments, suggestions, reviews or feedback submitted by you or any third party.

In India, we serve to selected cities. Please check if we deliver to your PIN Code in shopping cart checkout page. If there is no courier service available in your area, we do apologize for the inconvenience caused.

We also provide international delivery to the following countries:

USA | UK | UAE | Australia | Singapore | Canada | New Zealand | Kenya | Spain | Malaysia | Germany | Romania | Portugal | Netherlands | Qatar | Kuwait | Oman

Domestic Order:We provide free shipping within India.

International Order: In case of order which is to be shipped outside India, customer has to bear the shipping and handling charges plus any duty as applicable at the destination
In case the order is not accepted by the customer and is returned to origin, freight charges and import duty will be levied to the customer.

Custom Clearance: All shipments of Jewellery exported from India need to be cleared by the Indian Customs office. Products along with their complete documentation are filed with the authorized officer of the Indian Customs office for inspection, examination and assessment and only then delivered to your shipping address. Hence, please ignore the message on the package section which mentions: Please do not accept if the package is received in Open/ Tampered condition. You will find the package sealed with a label saying Opened for Customs.

Logistics Service Provider:  Our domestic logistic partner is Blue Dart, Sequel Logistics & Ecom Express. Our international logistic partner is UPS.

NOTE:In case of International order, customer has to pay the shipping charges at the time of placing the order. Also, custom duty and taxes levied by the destination country have to be borne by the customer and need to be paid to the logistic partner at the time of delivery. Please note that all consignments are on a Delivery Duty Unpaid (DDU) basis.

All registered customers have the option to track their orders by clicking on https://www.tanishq.co.in/myaccount/order-history/guestOrder

We shall process the refund once we receive the product. The product must be in unused condition, in its original packaging along with its original tags and invoice, failing which refund will not be processed.

Once the refund process has been initiated, the amount will be directly refunded to your account via the same mode through which the transaction was made or through cheque (only in cases where the debit/credit card used by customer while placing the order is not in use).

In case of domestic orders (where the product is shipped within India), where returns are accepted by Titan, 100% refund will be processed.

In case the customer pays through online mode then the amount will be refunded within 7-15 working days from the date of receipt of the returned product(s) at the warehouse of Titan.

In case of COD (Cash on delivery i.e., when received) the amount can be refunded either through cheque or online transfer as NEFT (National Electronic Fund Transfer). The mode of refund depends on the customer's choice:

  • If a cancelled cheque is provided with the returned product, then the refund can be made within 7-15 working days and the amount will be refunded directly into the customer's account through online transfer as NEFT.
  • If the customer doesn't provide that will be sent by courier. It may take up to 30 working days., Further, Titan shall not be liable in case of any incorrect address provided.

  • Products purchased from the Website may only be exchanged at Tanishq, Mia by Tanishq or Zoya stores. The exchange terms for Mia by Tanishq products purchased online are the same as those applicable for Tanishq products. Please visit your nearest Mia by Tanishq or Tanishq stores for more details.

  • Jewellery sold through any Tanishq / Mia by Tanishq / Zoya outlet or the respective brand websites, as applicable, will be accepted for exchange at the store, as per the prevailing terms and conditions of the exchange policy which is operated at the discretion of the Company.

  • The exchange program may be withdrawn or modified without prior notice. Any exceptions will be at the sole discretion of the Company.

  • For more details you can contact your nearby store or our customer care.

  • 24kt, 22kt, 18kt, 14kt or 9kt Gold Jewellery products not purchased from Tanishq, Zoya or Mia by Tanishq will be accepted for exchange only at our stores, as per the terms and conditions laid down by the Company.
  • Plain Gold jewellery product only accepted for exchange.
  • No exchange is available for studded products.
  • The product will be valuated after purity determination by Karat meter and melting
  • Deductions will be applicable for exchange. For deduction details visit your convenient store.
  • No cash refund will be provided for exchange

The General exchange program may be withdrawn or modified without prior notice. Any exceptions will be at the sole discretion of the Company

We are not liable for any delay in the performance or non-performance of any of our obligations hereunder and shall not be liable for any loss or damages caused thereby where the same is occasioned by any cause whatsoever that is beyond our control including but not limited to an act of God, war, civil disturbance, riots, strikes, lock-outs, governmental or parliamentary restrictions, prohibitions or enactments of any kind, pandemic, import or export regulations, exchange control regulations or accident or non-availability/ delay in transport.

Titan may terminate this user agreement at any time and may do so immediately without notice, and accordingly deny you access to this website. Such termination will be without any liability to Titan. Upon any termination of the user agreement by either you or Titan, you must promptly destroy all materials downloaded or otherwise obtained from this website, as well as all copies of such materials, whether made under the user agreement or otherwise. Titan's right to any comments shall survive any termination of this user agreement. Any such termination of this user agreement shall not cancel your obligation to pay for the product(s) already ordered from the website or affect any liability against you that may have arisen under the user agreement.

This user agreement shall be construed in accordance with the applicable laws of India. The courts at Bangalore shall alone have exclusive jurisdiction in any proceedings arising out of this user agreement..

Titan reserves the right at any time to modify these Terms and Conditions at any time without any prior notification to you. You can access the latest version of the Terms and Conditions at any given time on the Website. You should regularly view the Terms and Conditions. In the event the modified Terms and Conditions are not acceptable to you, you may choose not to visit or use the Website. However, if you continue to access, view or use our service of the Website, you shall be deemed to have agreed and accepted to the modified Terms and Conditions and you undertake to abide by the modified Terms and Conditions.